Terms and Conditions

The following terms and conditions cover all provision offered by the Alliance of Leading Learning (ALL)

CANCELLATION BY Alliance of Leading learning
“ALL” is committed to offering high quality provision that meets the needs of candidates and will always aim to plan viable events. Occasionally, circumstances will arise which result in the need to cancel provision. When this is the case, ALL will take proactive steps to inform you as soon as possible. ALL reserves the right to modify or cancel any provision if unforeseen circumstances arise, but will do our utmost to avoid doing so.

Should ALL cancel an event that you have paid to attend, ALL will:

  • Offer an alternative session running in a different area, or
  • Offer a refund for any fees paid (by cheque/BACS), or
  • Provide a credit transfer for an alternative/future event.

Full advice and options available at the time of cancellation will be communicated by the event organisers.

Candidates may apply for a deferral in exceptional circumstances for example; sickness, bereavement, maternity/paternity leave, or another exceptional reason. Candidates must contact the Professional Learning Programmes Co-ordinator citing the reason for their deferral and will be required to complete a deferral request form. Applications for deferring the start to a course/qualification need to be received 14 days prior to the communicated start date. Requests to defer from a course/qualification that has already commenced need to be received as soon as possible and may be subject to additional conditions, confirmed at the time by the course/qualification organisers.

A deferral can be granted for a maximum of 12 months, or two course/qualification intakes, subject to candidates meeting any changes to eligibility criteria. Candidates who decide not to re-engage with their qualification will be subject to the ALL withdrawal terms, below.

Multiple deferrals may not be granted and would incur additional fees.
Candidates who defer and wish to repeat course content (including face-to-face events) will be required to pay additional charges. Extenuating circumstances will be considered on a case-by-case basis.

Candidates wishing to withdraw from a qualification must provide reason(s) in writing and will be subject to charges and withdrawal fees. Charges for withdrawal will be invoiced to the applicant’s school in line with the framework below:

Withdrawal timescale Charge
Prior to programme £150 administration fee
After first delivered session 50% of fee retained
After second delivered session 100% of fee retained

NPQ SCHOLARSHIPS from NCTL / Governance Development (GDP) Funding from DfE
Those successful in claiming scholarship funding or a free place on the GDP programme will be liable to repay funding if qualification deferral or withdrawal takes place.   Participants must put in writing to ALL the reasons for deferral or withdrawal. We will consider those with extenuating and exceptional circumstances (for example; long term sickness, bereavement, maternity/paternity leave) on a case by case basis.

Should we agree with the withdrawal or deferral in exceptional cases – the reasons given will be submitted to the DfE who will consider these fairly and consistently. Any funds recuperated by the DfE from ALL will be reimbursed to the applicant’s school.

NPQ Programmes funded by scholarship:

Programmes charges for withdrawal will be invoiced to the applicant’s school in line with the framework below:

Withdrawal timescale Charge
After full registration and prior to programme 50% of fee retained
After first delivered session 100% of fee retained
Subsequent withdrawal at any time 100% of fee retained

*Applicants should be mindful that a withdrawal may preclude them from applying for funding on a NPQ programme in the future.

Deferral, once agreed, will be subject to charges on a case by case basis.

Unsuccessful application for NPQ Scholarship

It is the applicant’s responsibility for ensuring they understand the eligibility criteria for scholarship funding as detailed on our website.

ALL will not take any responsibility for incorrect information provided by the participant in terms of the criteria set to access this funding.

If an applicant is unsuccessful in claiming scholarship funding due to not meeting the criteria the applicant’s school will become liable to pay the full cost of the qualification.


Governors wishing to withdraw from the programme must provide reason(s) in writing and will be subject to charges and withdrawal fees from ALL.  Charges for withdrawal will be invoiced to the governor’s school / trust in line with the framework below as defined by the DfE.

Percentage of Course Completed by Participant               Amount of Clawback

25% or less                                                                                              80%

Between 26% and 50%                                                                        60%

Between 51% and 75%                                                                         30%

Over 90%                                                                                                 0%

Governors wishing to defer completion of their programme may do so by requesting a deferral in writing to ALL.  Deferral can be for no longer than 12 months. Deferral, once agreed, may be subject to charges on a case by case basis.

Participant LIABILITY
Participants registering/applying for a NPQ / GDP qualification confirm that all information submitted is accurate and true and agree to adhere to the Alliance of Leading Learning’s terms and conditions. Any false or misleading information may result in forfeit of fees paid and withdrawal from the qualification..

It is the responsibility of the participant to inform ALL of any changes or amendments to personal circumstances and/or contact details.

Participants agree not to share, duplicate or infringe on copyright of ALL NPQ content without the express permission of ALL.

Participants are responsible for managing their attendance of events whether face-to-face or online. For information on cancelled events please refer to ‘Cancellation by ALL’.

Participants are responsible for tracking their own progression and completing their assessment in the allotted time frame.

Participants may not transfer their place on an ALL course/qualification to another person. Candidates wishing to transfer onto another qualification with ALL should submit their request for consideration via email and cite their reasons.

Unless otherwise stated, all prices quoted are exclusive of VAT and are correct at the time of publishing on our website or in printed literature.

If a participant leaves their current employment and the employer had agreed to fully pay course/qualification costs, then liability for paying/arranging payment of unpaid monies remains with the school.

Course/qualification fees will be invoiced at the start of the course/qualification and will need to be paid within 30 days.

Terms and Conditions